Employment Opportunities
Patient Intake Specialist
This position has been filled.
Public?:
Public
Division:
Health
Reports To:
Registration Director
Type of Position:
Regular Part Time
Location:
Absentee Shawnee Tribe / 2025 S. Gordon Cooper Dr. / Shawnee, OK 74801
General Description
This position is located at the Absentee Shawnee Tribal Health Programs Shawnee Clinic, in Shawnee, Oklahoma. The Clinic is an outpatient multi-disciplinary clinic established and managed by the Absentee Shawnee Tribe of Oklahoma. Primary duties include patient registration, scheduling new appointments; instructing and assisting patients with regard to completing documentation and procedures; answering and directing all phone calls, maintaining a professional and confidential working environment.
Responsibilities
The purpose of this position is to provide technical and clerical duties and provide support to Medical Record and Health Information staff of the assigned facility.
Incumbent interviews patient to obtain pertinent data and information for insurance and billing purposes, updating records data integrity, etc.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Assists clients to complete and update forms for the Patient Registration system by obtaining pertinent patient registration information through interview, electronic, or mailed correspondence prior to receiving services; when possible, input data simultaneously during the interview.
Assesses client understanding of Patient Registration process to determine appropriate response to patient questions and applications and communicates appropriate information needed to patient eligibility process.
Enters, updates, and verifies all alternate resource date necessary for patient and third party payers; verifies insurance coverage, obtains signature for file on forms for alternate resources.
Schedule appointments, and maintain and update appointment calendars.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Enters client data into the appropriate database; maintains accurate files, and organizes data.
Conducts self in accordance with AST administrative manual.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Performs other related duties as assigned.
Education Requirements and qualifications
High School Diploma or GED.
At least three years of clerical, secretarial, or medical office experience preferred.
Prefer completion of a program or training in Medical Office Technology or a related field.
Skill in using a computer and knowledge of software to access and interpret patient data
Ability to communicate effectively with clients, visitors and staff.
Culturally sensitive to Native Americans, working experience preferred.
Self-motivated, have the ability to prioritize work tasks and be creative with projects.
Good organizational skills.
Must posses a valid Oklahoma Driver’s license.
Must be able to pass a background check.
Native American Preference/EOE/Drug Free Workplace.
Posted Date:
2 years 11 months ago