Employment Opportunities

• Apply knowledge and expertise toward maintaining an enterprise-class IT system.

• Troubleshoot and resolve problems that arise to maintain a consistently operational IT system.

• Maintain uptime and security of servers, VMs, SANs, networks, databases, and data files

• Monitor and improve overall system performance and make existing processes more efficient.

• Maintain multi-site architecture of SANs, VM clusters/hosts, and VMs including VM templates; monitor utilization of resources; configure and optimize performance; monitor and maintain SAN-to-SAN replication

• Monitor, implement, and enforce disaster recovery procedures; perform testing periodically to ensure procedures are effective.

• Perform server, workstation, network, and database administration and tuning as needed.

• Maintain firewall, switches, routers, wireless server and access points focusing on continued operation, security, and performance; modify configuration as needs evolve

• Stay informed of evolving security issues, and install software and patches as required.

• Manage AST Health System website, ensuring security and uptime, applying patches, adding requested content, building templates for new types of content, and doing layout and graphic design as needed

• Determine need for software solutions and whether to build or buy; develop (software, databases, etc. as necessary), implement, and maintain solutions

• Maintain existing solutions such as ticketing systems, computer imaging, secure file transfer, code repositories, business intelligence, software updates, and other established servers and services

• Create ad-hoc reports or data exports for workload, planning, grants, and other reporting purposes; mesh data from various databases/systems as required to generate them; build reports or data exports in a framework users can use on-demand such as on a business intelligence server or in a spreadsheet

• Document IT processes that may need to be repeated in the future by other IT staff; write technical documents on an end-user level for tasks they may often perform to reduce time IT staff spends on common problems

• Ensure that licensing and subscriptions are kept up to date and renewed as required.

• Assist in planning, budgeting, and purchasing for current and future IT needs and requirements.

• Quote/buy, add, configure, and dispose of hardware as needed—server, workstation, rack, KVM, UPS, printer, scanner, copier, phone, fax, switch, router, firewall, audio/video equipment, and other peripherals and accessories

• Maintain and improve knowledge of best practices and industry standards by attending training, reading subject-matter books, and acquiring certifications

• Setup, disable/delete, unlock, and otherwise maintain user accounts in Active Directory, Exchange, and individual software applications as needed

• End-user support and other duties as assigned

• B.S. in Computer Science preferred; five years experience required.

• Expertise in a Microsoft Active Directory environment with Group Policy, DHCP, DNS, WSUS, LDAP queries and updates, user management, ACLs on Windows Server 2008 R2 and 2012

• Experience building, deploying, and maintaining Linux servers, applications, services, security, and updates.

• Experience managing Microsoft Exchange 2013 from web GUI and CLI

• Experience managing VMWare ESX, vCenter, and vSphere; EqualLogic SANs; and Dell servers

• Experience with a broad range of networking hardware such as Alcatel-Lucent, HP, Dell, Netgear, and Linksys, and managing VPNs, VLANs, wifi, and limited VoIP and analog phone/fax support

• Experience with firewall management, FortiGate preferred

• Experience managing a variety of databases including Microsoft SQL Server, mysql, and Firebird

• Experience managing LAMP (Linux, Apache, mysql, PHP) servers; designing and modifying web content in a CMS (Drupal preferred); designing graphics a plus

• Experience in systems analysis (build or buy, system development life cycle, cost analysis), programming (C++, SQL, PHP, Java) and scripting (PowerShell, VBScript, VBA, JavaScript, HTML, CSS, bash, regex); developing as a team; and managing and using code repositories like Git, SVN, and CVS

• Experience creating, editing, and merging data in file formats such as Excel, CSV, and HL7

• Experience building visually concise, easily digested reports in Excel, CrystalReports, etc.; business intelligence platforms such as Pentaho a plus

• Experience with imaging solutions like FOG, ticketing systems like Spiceworks, Business Process Management software like ProcessMaker, third party software update solutions like PDQ Deploy

• Experience with securing data and systems through public and private key generation and use (such as SSL/TLS); Kerberos and NTLM authentication; and SSO

• Experience configuring and using (and helping end users with) a wide range of software and files—Microsoft Office, Visio, Adobe Acrobat Professional, etc.—and in finding and using new software as the need arises

• Strong problem solving, analytical, and troubleshooting skills; good verbal and written communicator; able to multitask; good at organizing and presenting data; able to work at direction or autonomously; proactive; lifelong learner; excellent at researching problems online