Employment Opportunities
Patient Benefits Advocate
This position is currently open.
Public?:
Internal
Division:
Health
Reports To:
Patient Benefits Advocate Manager
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
The position is located at Little Axe Health Clinic, Norman, Oklahoma. Little Axe Clinic is an outpatient multi-disciplinary clinic established and managed by the Absentee Shawnee Tribe of Oklahoma to serves Native Americans. The main function of this position is to assist patients with finding third party resources in order to bill services provided.
Responsibilities & Duties
Identify uninsured patients (new applicants) through review of scheduling, database query, and interdepartmental referral.
Inform and answer patient questions regarding SoonerCare, Health Insurance Marketplace, Medicare, OKDHS medical programs, and Social Security benefits.
Keep abreast of all eligibility criteria and covered benefits.
Provide assistance to clients in completing applications for alternative resources.
Receive patient information through interview, electronic or mailed correspondence.
Recruit insured patients to use ASTHA as PCP.
Verify insurance active coverage dates and covered benefits of patients.
Perform clerical duties including copying and scanning all necessary documents, emailing, and filing.
Enter client data into the appropriate database; maintains accurate files, and organizes data.
Conduct self in accordance with AST administrative manual.
Maintain strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Assist in answering phones and scheduling patient appointments when needed.
Perform other related duties as assigned.
Education Requirements and Qualifications
Education and Qualifications
High School Diploma or GED.
Knowledge of or experience in working with third party resources such as Medicare, Medicaid and Private Insurance, Contract Health or Coordination of Benefits, medical records, reception and patient registration.
Knowledge of billing procedures and insurance verification.
At least three years of clerical, secretarial, or medical office experience.
Ability to be culturally sensitive to Native Americans.
Knowledge, Skills and Abilities
Skill in using a computer and knowledge of software to access and interpret patient data/
Excellent communication and customer service skills.
Self-motivated, have the ability to prioritize work tasks and be creative with projects.
Posted Date:
1 day 15 hours ago
Closing Date:
Friday, March 6, 2026