General Description

Responsibilities

1. The purpose of this position is to provide technical and clerical duties and provide support to Medical Record and Health Information staff of the assigned facility.
2. Incumbent interviews patient to obtain pertinent data and information for insurance and billing purposes, updating records data integrity, etc.
3. Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
4. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
5. Schedule appointments, and maintain and update appointment calendars.
6. Transmit information or documents to customers, using computer, mail, or facsimile machine.
7. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
8. Provides general up keep of patient waiting room.
9. Enters client data into the appropriate database; maintains accurate files, and organizes data.
10. Conducts self in accordance with AST administrative manual.
11. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
12. Performs other related duties as assigned.           

Education Requirements and Qualifications

• High School Diploma or GED.
• At least three years of clerical, secretarial, or medical office experience preferred.
• Prefer completion of a program or training in Medical Office Technology or a related field.
• Skill in using a computer and knowledge of software to access and interpret patient data
• Ability to communicate effectively with clients, visitors and staff.
• Culturally sensitive to Native Americans, working experience preferred.
• Self-motivated, have the ability to prioritize work tasks and be creative with projects.
• Good organizational skills.
• Must posses a valid Oklahoma Driver’s license.
• Must be able to pass a background check.