Employment Opportunities

This position is located at the Absentee Shawnee Tribal Clinic- Little Axe Clinic in Norman, Oklahoma. The Clinics are an outpatient multi-disciplinary clinic established and managed by the Absentee Shawnee Tribe of Oklahoma. The Accounts Receivable Specialist ensures timely and accurate collection of payments for healthcare services provided by the clinic. This role is responsible for monitoring patient and insurance accounts, posting payments, reconciling balances, following up on outstanding claims, and managing patient billing inquiries. The specialist works closely with billing, coding, and clinical teams to support efficient revenue cycle operations, maintain compliance with financial policies, and deliver excellent customer service in all patient financial interactions. Attendance is essential to achieving success in this role. Consistently showing up reflects reliability, dedication, and a readiness to meet the responsibilities and expectations required for effective performance. Employees are expected to carry out their duties with focus, contribute to a collaborative and respectful environment, and avoid actions that may disrupt team dynamics or productivity. Upholding professionalism and cultivating a positive and cooperative atmosphere are fundamental to excelling in this position.

• Post payments and adjustments in billing software using the Explanation of Payment (EOPs) and Remittance Advice (RA) as reference document.
• Verify, and audit updated financial transactions.
• Respond to correspondence received from insurance carriers or patients.
• Communicate essential information needed for insurance carriers for redirection or status of initial claims.
• Manage/Reconciled denied claims appropriately, and file appeals if needed.
• Make outbound calls to insurance companies to research and gather necessary information for successful claim resolution.
• Make appropriate decisions on accounts to be worked to maximize reimbursement.
• Identify any problems/trends and communicate them to the direct supervisor for resolution.
• Must be able to communicate procedures for processing changes that may increase revenue from insurance carriers.
• Review and reconcile transactions to ensure accuracy and completeness.
• Provide requested information as assigned, creates or generates related reports or locate and pull requested information for drafts or documentation.
• Gather all paper checks to be deposited.
• Enter data monthly in accounting software.
• Train, mentor and assists Accounts Receivable Specialist I in all job functions and responsibilities.
• Prepare daily deposit report, reconciles through three way-match, and ensures all deposits match the accounting systems and bank accounts.
• Ensure the monthly close out and all Cash receipts entry is accurate.
• Back up to A/R Specialists I.
• Pursue and participate in education to remain current with changes in the Healthcare industry.
• Maintain patient confidence and protects medical office operations by keeping patient information confidential.
• Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to insure a professional, responsible and courteous environment.
• Safeguard confidentiality of the medical charts/electronic health records and complies with all local, state, and federal laws pertaining to medical records.
• Assure compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
• Perform other duties as assigned.

• High School Diploma / Some College Preferred.
• 4+ years of previous medical billing and payment posting experience within a healthcare environment.

• Ability to produce detailed work accurately and efficiently.
• Excellent organizational skills.
• Analytical and problem-solving skills.
• Outbound phone experience.
• Basic computer skills.
• Intermediate web navigation skills.
• Experience writing correspondence.
• Must have a valid Oklahoma Driver’s License.
• Must be able to pass a background check and drug test.

• Must be able to sit, stand, stoop, bend or kneel for long periods of time.
• Prolonged sitting, standing, or walking; occasional bending, squatting, kneeling, and stooping; good finger dexterity and sensory perception; frequent repetitive motions; as well as talking, hearing, and visual acuity are required.
• Frequent lifting (up to 15 lbs)
• Occasional lifting (up to 30 lbs)

The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.

Native American Preference/EEO/Drug Free/Smoke Free Workplace