Absentee Shawnee Tribe / 2025 S. Gordon Cooper Dr. / Shawnee, OK 74801
General Description
The ECM Specialist, providing organizational support and high-level management of Laserfiche enterprise applications including but not limited to Workflows and Forms. This position serves as an analyst for workflow and business processes, managing electronic content systems, and designing and implementing Laserfiche applications to enhance the work performed by AST departments.
Responsibilities & Duties
Administers the AST Laserfiche content management system, to include systems integrations between Laserfiche and other department applications.
Manage, coordinate, and implement Laserfiche technology projects to include: Reviews, analyzes, and evaluates the capabilities of the business system and design processes and procedures to support the organization's strategic initiatives, priorities, and day-to-day operations.
Create advanced workflows, quickfields, and processes to enable departments using Laserfiche to control and report on the data, metadata, and information available in the document management system.
Assist with the identification of internal user needs for Laserfiche and assist with implementing identified needs.
Administer, create and implement Laserfiche Forms
Maintain SQL Database and ensure security and integrity of the data in that solution.
Administer Laserfiche Mobile, Connector, and Audit
Provide timely response to user requests for assistance.
Demonstrate customer focus and partnership in projects and work order assignments.
Supports other Enterprise Applications as needed.
During emergencies or special projects, this position may be required to be called in or work an irregular schedule and cause a temporary change in normal work hours. This includes working on non-business or extended hours on weekends and holidays to check/troubleshoot system outages, attend early morning or evening meetings, and/or be available by phone to answer questions.
Other application administration tasks as needed.
Qualifications
Education and Qualifications
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field preferred.
Laserfiche Platinum certification Preferred.
Project Management Professional (PMP) or Equivalent Certification is a plus.
Must be able to pass a drug test for pre-employment for the Tribe.
Must possess a valid Oklahoma Driver’s License.
Must be able to pass a background check.
Experience Required:
Three years of related experience; to include technical analysis, systems analysis, and computer service/repair.
Three years of Systems/Application Administration
Knowledge of:
System Administration
LAN Knowledge
Microsoft Operating Systems (client and server)
VMWare
Storage Administration
AD/Exchange
WWW/HTML
PowerShell and other scripting languages
Emerging technology trends
Skills and Abilities:
Strong troubleshooting and analytical skills.
Excellent written and verbal communication.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Physical Requirements and Working Conditions:
Must be able to sit, stand, stoop, bend or kneel for long periods of time.
Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.