Employment Opportunities

PRC Referral Technician

This position is currently open.
Public?: 
Public
Division: 
Health
Reports To: 
PRC Director
Type of Position: 
Regular Full Time
Location: 
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
This position is located within the Absentee Shawnee Tribe's Health Programs at the Little Axe Location. This position serves as a PRC Referral Tech assisting PRC Referral Specialist. Will be responsible in ensuring all steps are taken in regards to referrals, address communications between the patients and PRC Referral Specialist to whom/what the patients have been referred.  Assisting in problem solving on issues regarding referrals. Closing the loop on referrals. The incumbent is under the administrative supervision of PRC Director.
Responsibilities & Duties
Primary Duties include, but not limited to:
Works closely with Referral Specialist in assisting with processed and submitted referrals, assigned to the Specialist. 
Responds to PRC inquiries and requests for PRC assistance.  Such responses are through telephone, correspondence, and personal visits with customers/patients.
Communication with other interdepartmental PRC staff regarding referrals.
Develops and maintains a positive working relationship and supports the overall team effort of the Absentee Shawnee Tribal Health program providers including clinics, physicians, community outreach programs, third party resources, community health care nurses, home health care nurses, diabetes initiative, behavioral health, billing office, health board and PRC review committee.
Documentation, processing and auditing of provider driven referrals
Utilizing Indian Health Services (IHS), Private Insurance, Medicaid/Medicare, and Tribal Health Programs.
Enters client data into the appropriate database; maintains accurate files, and organizes data.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Performs other duties as assigned.
Qualifications
Education and Qualifications
High School graduate
Knowledge of computers preferred.
Knowledge, Skills and Abilities
Must be familiar with HIPPA
Incumbent must possess the ability to interact with a wide variety of individuals and handle several complex situations simultaneously. It also requires impeccable communication and negotiation skills, written, verbal, and excellent computer and typing skills.
Must be able to provide quality customer service.
Must be able to apply critical thinking through the ever changing work environment.  Knowledge of software    to access and interpret patient data.
Excellent verbal and written communication skills.
Ability to communicate with patients, families, caregivers and other healthcare professions.
Culturally sensitive to Native Americans.
Good organizational and assessment skills.
Self-motivated.
Must be able to prioritize work tasks and be creative with projects.
Must be able to fully utilize a computer.
Must be able to perform duties with a minimum of supervision.
Must be able to function as a team member.
Must be able to be a dependable team member of the clinic setting and be ready to start work on time.
Must be able to be sedentary for long periods of time, will require a majority of sitting time.
Must be able to work in an office setting with public interaction and exposure to potential illnesses.
Must possess a valid Oklahoma Driver's license.
Must be able to pass a background check and drug sc
Physical Requirements and Working Conditions
Must be able to sit, stand, stoop, bend or kneel for long periods of time.
Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.
Frequent lifting (up to 15 lbs)
Occasional lifting (up to 30 lbs)
The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace
Posted Date: 
1 month 4 weeks ago