Employment Opportunities
Telephone Operator
This position has been filled.
Public?:
Public
Division:
Health
Reports To:
Director of Patient Registration
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
This position is located in the Li-Si-Wi-Nwi Health Clinic in the Community of Little Axe. The incumbent will be responsible for operating the console telephone switchboard for the health center, which includes placing and receiving regular and special long distance calls as well as keeping a detailed log of said activity.
Responsibilites
Primary Duties include, but not limited to:
Receives and relays incoming, outgoing, and interoffice messages for staff members. The console consists of several outside lines and extensions throughout the Health Center.
Provides organizational information to callers using printed directories. Provides routine, authorized information) i.e. telephone and extension numbers, names and locations to caller’s inquiries). Places local and commercial long distance calls for staff members. Adjusts console controls for re-routing of telephone calls according to schedule hours of duty.
Operates the public address system using prescribed hospital emergency and special codes to page and alert staff members.
Maintains records used as guidelines in telephone operational and reception, such as telephone directories, organizational listings and functional statements, patient census directories, etc.
Provides clerical support for administrative staff to include establishing and maintaining office files, maintaining the conference room schedule and making folders. Composes routine correspondence, types, and/or worked processes technical correspondence.
Must be able to problem solve routinely occurring issues and problems.
Must provide customer service on a high level.
Other duties as assigned.
Education Requirements and Qualifications
Native American Preference/EEO/Drug Free/Smoke Free Workplace
High school graduation or the equivalent.
Six (6) months generalized switchboard experience.
Progressively responsible clerical, office or other work that indicates ability to perform the duties of the position.
Must be able to pass a background check and drug screen.
Posted Date:
2 years 10 months ago