Employment Opportunities

General Description

Responsibilities & Duties

• Oversee day-to-day clinic operations, including scheduling, patient flow, and administrative processes.
• Conduct ongoing training for clinic employees on documentation methods, communication systems, and the Tribe’s comprehensive health program.
• Ensure compliance with healthcare regulations, accreditation standards, organizational policies, and HIPAA requirements.
• Develop and implement operational procedures to improve efficiency and patient satisfaction.
• Manage clinic budgets, monitor expenses, and track revenue.
• Collaborate with billing and finance teams to ensure accurate claims processing and reimbursement.
• Prepare financial reports and provide recommendations on program development, policy revisions, budget modifications, accreditation, and equipment needs.
• Recruit, train, and supervise administrative staff, providing coaching, performance feedback, and professional development opportunities.
• Ensure staff maintains knowledge of the Tribe’s healthcare goals, services, and appropriate methods for addressing patient needs.
• Serve as a point of contact for patient concerns and feedback.
• Implement initiatives to improve patient satisfaction and quality of care.
• Request and coordinate support for implementation of long- and short-term plans.
• Work with leadership to develop and execute clinic growth strategies.
• Analyze performance metrics and recommend improvements.
• Perform other related duties as assigned.

Education Requirements and Qualifications

• Master’s degree from an accredited university in Healthcare Administration, Business Administration, or related field.
• 3-5 years management experience in a clinical setting with supervisory responsibility over a minimum of 15 or more employees.
• A minimum of 3 years’ experience is required in the following; (i) Federal and State laws and regulations concerning health care, including Medicare and Medicaid and (ii) the business aspect of effectively and efficiently operating an ambulatory health care or related clinic, including without limitation, the financial and cost accounting functions, the statistical gathering functions and all possible revenue generating functions.
• Certified Medical Practice Executive (CMPE) or other similar credential(s) preferred.

• Excellent verbal and written communication skills; effective management and supervisory skills that will include professional and non-professional staff.
• Excellent public relation skills, including ability to interact with the person’s immediate management, the Tribe’s elected officials, the Tribe’s citizens, and Federal and State officials.
• Excellent problem solving skills including the problems inherent to a health clinic setting sensitive to Native American and Tribal issues affecting population health and state of services/access.
• Strong business skills and working knowledge of accounting and database systems.
• Requires routine communication with supervisor.
• Must have a valid Oklahoma Driver’s License.
• Must be able to pass a background check and drug test.

• Must be able to sit, stand, stoop, bend or kneel for long periods of time.
• Prolonged sitting, standing, or walking; occasional bending, squatting, kneeling, and stooping; good finger dexterity and sensory perception; frequent repetitive motions; as well as talking, hearing, and visual acuity are required.
• Frequent lifting (up to 15 lbs)
• Occasional lifting (up to 30 lbs)