Employment Opportunities

Systems Administrator

This position has been filled.
Public?: 
Public
Division: 
Health
Reports To: 
Director, MIS/Health IT
Type of Position: 
Regular Full Time
Location: 
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026

General Description

Responsible for maintaining physical and virtual IT infrastructure for the AST Health System.  Primary duties include deployment, maintenance, and troubleshooting of:  back-end and connectivity hardware; physical and virtual servers; operating systems, applications, services, and databases.  Responsibilities include virtualization, storage, networking, security & compliance, researching and implementing software solutions to fit needs, and performing programming/scripting as necessary to automate tasks or run reports. Functions as Information System Security Officer for Health System working with Risk Management Committee to address Protected Health Information (PHI), Privacy Act Information, HIPAA Privacy & Security Rules compliance, and other necessary preventative measures assuring network integrity/information security of the Health Systems’ data and information. Ensures network operability in a high-risk information environment.

Responsibilities

  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.  Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor, and maintain email applications or virus protection software.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Apply knowledge and expertise toward maintaining an enterprise-class IT system.
  • Troubleshoot and resolve problems that arise to maintain a consistently operational IT system.
  • Maintain uptime and security of servers, VMs, SANs, networks, databases, and data files.
  • Monitor and improve overall system performance and make existing processes more efficient.
  • Maintain multi-site architecture of SANs, VM clusters/hosts, and VMs including VM templates; monitor utilization of resources; configure and optimize performance; monitor and maintain SAN-to-SAN replication
  • Monitor, implement, and enforce disaster recovery procedures; perform testing periodically to ensure procedures are effective.
  • Perform server, workstation, network, and database administration and tuning as needed.
  • Maintain firewall, switches, routers, wireless server and access points focusing on continued operation, security, and performance; modify configuration as needs evolve
  • Stay informed of evolving security issues, and install software and patches as required.
  • Manage AST Health System website, ensuring security and uptime, applying patches, adding requested content, building templates for new types of content, and doing layout and graphic design as needed
  • Determine need for software solutions and whether to build or buy; develop (software, databases, etc. as necessary),
  •  implement, and maintain solutions
  • Maintain existing solutions such as ticketing systems, computer imaging, secure file transfer, code repositories, business intelligence, software updates, and other established servers and services
  • Create ad-hoc reports or data exports for workload, planning, grants, and other reporting purposes; mesh data from various databases/systems as required to generate them; build reports or data exports in a framework users can use on-demand such as on a business intelligence server or in a spreadsheet
  • Document IT processes that may need to be repeated in the future by other IT staff; write technical documents on an end-user level for tasks they may often perform to reduce time IT staff spends on common problems
  • Ensure that licensing and subscriptions are kept up to date and renewed as required.
  • Assist in planning, budgeting, and purchasing for current and future IT needs and requirements.
  • Quote/buy, add, configure, and dispose of hardware as needed—server, workstation, rack, KVM, UPS, printer, scanner, copier, phone, fax, switch, router, firewall, audio/video equipment, and other peripherals and accessories
  • Maintain and improve knowledge of best practices and industry standards by attending training, reading subject-matter books, and acquiring certifications
  • Setup, disable/delete, unlock, and otherwise maintain user accounts in Active Directory, Exchange, and individual software applications as needed
  • End-user support and other duties as assigned.

Education/Qualification Requirements

  • B.S. in Computer Science preferred; five years experience required.
  • Expertise in a Microsoft Active Directory environment with Group Policy, DHCP, DNS, WSUS, LDAP queries and updates, user management, ACLs on Windows Server 2012 and above
  • Experience building, deploying, and maintaining Linux servers, applications, services, security, and updates.
  • Experience managing Microsoft Exchange 2013 from web GUI and CLI
  • Experience managing VMWare ESX, vCenter, and vSphere; EqualLogic SANs; and Dell servers
  • Experience with a broad range of networking hardware such as Alcatel-Lucent, HP, Dell, Netgear, and Linksys, and managing VPNs, VLANs, wifi, and limited VoIP and analog phone/fax support
  • Experience with firewall management, FortiGate preferred
  • Experience managing a variety of databases including Microsoft SQL Server, mysql, and Firebird
  • Experience managing LAMP (Linux, Apache, mysql, PHP) servers; designing and modifying web content in a CMS (Drupal preferred); designing graphics a plus
  • Experience in systems analysis (build or buy, system development life cycle, cost analysis), programming (C++, SQL, PHP, Java) and scripting (PowerShell, VBScript, VBA, JavaScript, HTML, CSS, bash, regex); developing as a team; and managing and using code repositories like Git, SVN, and CVS
  • Experience creating, editing, and merging data in file formats such as Excel, CSV, and HL7
  • Experience building visually concise, easily digested reports in Excel, CrystalReports, etc.; business intelligence platforms such as Pentaho a plus
  • Experience with imaging solutions like FOG, ticketing systems like Spiceworks and/or Lansweeper, software update solutions like MS Updates.
  • Experience with securing data and systems through public and private key generation and use (such as SSL/TLS); Kerberos and NTLM authentication; and SSO
  • Experience configuring and using (and helping end users with) a wide range of software and files—Microsoft Office, Visio, Adobe Acrobat Professional, etc.—and in finding and using new software as the need arises
  • Strong problem solving, analytical, and troubleshooting skills; good verbal and written communicator; able to multitask; good at organizing and presenting data; able to work at direction or autonomously; proactive; lifelong learner; excellent at researching problems online.
  • Must be able to respond effectively to oral and written directives. 
  • Must have a valid Oklahoma Driver’s License.
  • Must be able to pass a criminal background check.
Physical Requirements and Working Conditions
  • Must be able to sit, stand, stoop, bend or kneel for long periods of time.
  • Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.
  • Frequent lifting (up to 15 lbs)
  • Occasional lifting (up to 30 lbs)
  • Constant contact with families, patients, visitors and working in areas throughout the office.  This position is subject to frequent interruptions, pressure from multiple/emergency calls and hostile or emotionally upset patient, family members, personnel and visitors.  This position may work some evenings/weekends/holidays or other shifts as necessary.
Native American Preference/EEO/Drug Free Workplace/Smoke Free Workplace
Posted Date: 
3 months 3 weeks ago