Employment Opportunities

This position is located at the Administration building of the Absentee Shawnee Tribe located in Shawnee, OK. The incumbent will be responsible for operating the console telephone switchboard for the tribe, which includes placing and receiving regular and special long distance calls as well as keeping a detailed log of activities. The position includes oversight of incoming and outgoing mail. May also perform clerical support to staff.  

• Receives and relays incoming, outgoing, and interoffice messages for staff members using a multi-line console consisting of multiple extensions and outside lines.
• Provides organizational information to callers using printed directories. Provides routine, authorized information (i.e. telephone and extension numbers, names and locations to callers inquires).  Places local and commercial long distance calls for staff members. Adjusts console controls for re-routing of telephone calls according to schedule hours of duty.
• Responsible for properly handling of all incoming and outgoing mail.
• Ensures all incoming mail is kept confidential and dispersed to the appropriate department or party.
• Maintains postage equipment.
• Maintains records used as guidelines in telephone operational and reception, such as telephone directories, and organizational listings.
• Provides clerical support for administrative staff to include establishing and maintaining office files.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Hear and resolve, and refer complaints or concerns from customers and public.
• Transmit information or documents using computer, mail, or via email.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Other duties as assigned.