Employment Opportunities
PRC/CHS Referral Technician X3
This position has been filled.
Public?:
Public
Division:
Health
Reports To:
PRC Director/ Assistant Director
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
This position is located within the Absentee Shawnee Tribe's Health Programs at the Little Axe Location. This position serves as a PRC Referral Tech assisting PRC Referral Specialist. Will be responsible in ensuring all steps are taken in regards to referrals, address communications between the patients and PRC Referral Specialist to whom/what the patients have been referred. Assisting in problem solving on issues regarding referrals. Closing the loop on referrals. The incumbent is under the administrative supervision of PRC Director and/or Assistant Director.
Responsibilities
Primary Duties include, but not limited to:
Works closely with Referral Specialist in assisting with processed and submitted referrals, assigned to the Specialist.
Responds to PRC/CHS inquiries and requests for PRC/CHS assistance. Such responses are through telephone, correspondence, and personal visits with customers/patients.
Communication with other interdepartmental PRC staff regarding referrals.
Develops and maintains a positive working relationship and supports the overall team effort of the Absentee Shawnee Tribal Health program providers including clinics, physicians, community outreach programs, third party resources, community health care nurses, home health care nurses, diabetes initiative, behavioral health, billing office, health board and PRC/CH review committee.
Documentation, processing and auditing of provider driven referrals
Utilizing Indian Health Services (IHS), Private Insurance, Medicaid/Medicare, and Tribal Health Programs.
Enters client data into the appropriate database; maintains accurate files, and organizes data.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Performs other duties as assigned.
Education Requirements and Qualifications
Knowledge, Skills and Abilities
Must be familiar with HIPPA
Incumbent must possess the ability to interact with a wide variety of individuals and handle several complex situations simultaneously. It also requires impeccable communication and negotiation skills, written, verbal, and excellent computer and typing skills.
Must be able to provide quality customer service.
Must be able to apply critical thinking through the ever changing work environment. Knowledge of software to access and interpret patient data.
Excellent verbal and written communication skills.
Ability to communicate with patients, families, caregivers and other healthcare professions.
Culturally sensitive to Native Americans.
Good organizational and assessment skills.
Self-motivated.
Must be able to prioritize work tasks and be creative with projects.
Must be able to fully utilize a computer.
Must be able to perform duties with a minimum of supervision.
Must be able to function as a team member.
Must be able to be a dependable team member of the clinic setting and be ready to start work on time.
Must be able to be sedentary for long periods of time, will require a majority of sitting time.
Must be able to work in an office setting with public interaction and exposure to potential illnesses.
Must possess a valid Oklahoma Driver's license.
Must be able to pass a background check and drug screen.
Qualifications
High School graduate
Knowledge of computers preferred.
Physical Requirements and Working Conditions
Must be able to sit, stand, stoop, bend or kneel for long periods of time.
Sitting, standing or walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity frequent repetitive motions; talking, hearing and visual acuity.
Frequent lifting up to 15 pounds.
Occasional lifting up to 30 pounds.
Native American Preference/EEO/Smoke Free/Drug Free Workplace
Posted Date:
3 months 3 weeks ago